Sales officefrom enquiry to contract
Never lose an enquiry, from first message to signed contract
For businesses that get enquiries but lose them. An AI assistant replies straight away, gathers the details and books the site visit. You get an enquiry that's ready to go and follow it through to the contract.
€990 a month · Setup from €3,500 · Ready in 2–3 weeks · Prices exclude VAT
Saturday, 6:40 pm. A customer gets in touch about a pergola.
The message sits in WhatsApp until Monday. When you call back, they've already booked a site visit with someone else.
The assistant replies straight away, asks for measurements, photos and budget, and books the site visit in your calendar. You get a summary, and the enquiry goes into the mini-CRM as “site visit”.
Enquiries come in
But nobody replies in the evening or at weekends.
They slip through the cracks
Somewhere between phone, WhatsApp and email.
The site visit happens too late
And the customer has already called someone else.
How much do lost enquiries cost you?
Four of your own numbers, and you'll see how much work you lose each month.
Enter your numbers and the calculation appears here, step by step.
- Lost enquiries—
- Lost customers—
- Lost value—
The calculation only uses the numbers you enter.
The first to reply wins the job
Businesses that reply within an hour are nearly 7 times more likely to have a real conversation with the customer than those that reply an hour later.
Source: Harvard Business Review, 2011, 1.25 million enquiries. ↗of the 2,241 businesses studied never replied to an enquiry sent through their website.
Source: Harvard Business Review, 2011, US companies. ↗Every enquiry, all the way to the contract
A customer writes on Saturday at 6:40 pm. Here is what happens, step by step.
The customer writes
On Saturday evening they ask about a pergola. You're at home.
The assistant answers right away with your information and asks the questions you would ask on the phone: measurements, location, budget, timing, photos.
Nobody waits until Monday.
The site visit is booked
The customer wants you to come and see.
They pick a time in your calendar. The assistant checks from the postcode that it's in your area. Before the visit the customer gets an SMS.
On WhatsApp and by email, the card: who they are, what they want, where, budget, timing, photos. You arrive knowing what to offer.
The enquiry doesn't get lost
Days pass between visit, quote and answer.
Every enquiry has its status in the mini-CRM: new, contacted, site visit, quote, won, lost. If one stalls, you get a reminder. People who don't reply are followed up automatically.
Nothing gets lost between phone, WhatsApp and email.
The job is done
The customer is happy.
They get a request to leave a Google review.
More reviews, asked for at the right moment.
What you'll see and when
- WEEKS 1–2 (3 WITH A NEW WEBSITE)
No enquiry goes unanswered
A 60-minute interview. Assistant, site-visit calendar and mini-CRM live on your website, or on a new one of up to 10 pages.
- EVERY WEEK
Sharper answers, week after week
We read them and improve the answers. A short report.
- EVERY MONTH
You see where you lose contracts
How many enquiries come in, from where, how many become a site visit, a quote, a contract. How often AI names you: all of Crescita is included. And a results call.
See where you lose contractsEnquiriesSite visitsQuotesContractsEvery month: your pipeline in numbers, and where your enquiries come from. The first month is your baseline.
Diagram only: the numbers will be yours.
- USUALLY AFTER 3–4 MONTHS
AI starts recommending you
This is usually when AI starts naming you when customers ask who to call. We don't guarantee it: we measure it and show you.
What we need from you
- A 60-minute interview
- Access to your website and Google profile
- Your approval of the texts
- Now and then, updating enquiry status in the mini-CRM
Every month, after setup
The €990 monthly fee covers all of this, every month.
Assistant and enquiries
- Up to 500 conversations a month.
- Every week we read the conversations and improve the assistant's answers.
- Mini-CRM, reminders, automatic follow-ups and review requests, always on.
- With a new website: hosting, security, backups and up to 1 hour of changes.
Customers find you on Google and ChatGPT: Crescita plan included
- 40 customer questions tracked every day.
- 2 new and 8 optimised pages a month.
- Google profile, reviews, 2 new directory listings, technical check.
- Links and mentions, every month.
Your numbers
- A short report every week.
- A full report every month: enquiries, site visits, quotes, contracts and where they come from.
- How many people find you on Google, and how often AI names you.
- A results call every month.
Setup
Sales office or Website with assistant?
| Website with assistant | Sales office | |
|---|---|---|
| Website | New, up to 8 pages | Your current one, or a new one up to 10 pages |
| Assistant | Replies and passes the enquiry on to you | Replies, collects the details and books the site visit |
| After the enquiry | Email and WhatsApp | Enquiry status, reminders, review request |
| Found on Google and ChatGPT | GEO and SEO included: Presenza plan | GEO and SEO included: Crescita plan |
| Report | Visits, questions, enquiries | Enquiries → site visits → quotes → contracts |
| Price | €590 a month · setup €2,900 | €990 a month · setup from €3,500 |
| Free check | Free check |
Not sure which one is right for you? 15-minute call with our expert →
Other questions
All questions →Does it book appointments too?
In Sales office, yes: the customer picks a time for the site visit in your calendar and gets an SMS reminder. With Website with assistant you get the complete enquiry and you call.
What is the mini-CRM?
The list of all your enquiries, each with its status: new, contacted, site visit, quote, won, lost. If one stalls, you get a reminder. Like an enquiry notebook that never gets lost and reminds you who to call back.
What if the customer doesn't show up for the site visit?
They get an SMS reminder before the visit. And every appointment comes with a completed card: you already know who they are, what they want and where.
Can the assistant say something wrong?
It answers only with the information you approve, and gives prices only within the ranges you decide. If it doesn't know something, it takes the enquiry and passes it to you. We read its conversations every month, every week in Sales office.
Does it work on my current website?
With Sales office, yes: we put it on your site in 2 weeks. Website with assistant is always a new website, up to 8 pages.
Is there a contract? Can I cancel?
Yes, signed online, with the quantities written down. Minimum term: 6 months for Visibility, 12 for Website with assistant and Sales office. Then month to month, with 30 days' notice. No automatic renewal for another minimum term.